Refund Policy

Refund Policy

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Due to the nature of coaching and digital products, all sales are final unless otherwise stated. For coaching packages, no refunds are issued once sessions have begun.

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Session Cancellation and Rescheduling​

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We appreciate that things happen. Please provide 24 hours’ notice to reschedule a coaching session. Missed sessions or sessions cancelled with less than 24 hours’ notice are forfeited and not refunded. If we must cancel or reschedule, we will provide reasonable notice.

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Intellectual Property

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All content, materials, and methods remain our intellectual property. You may not reproduce, share, distribute, or sell any resources without written consent.

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Confidentiality

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We respect your privacy and confidentiality. However, confidentiality may be broken if required by law or if there is a risk of harm to yourself or others.

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Website Use and Content

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You agree not to misuse the site or attempt to gain unauthorised access to it. We are not responsible for technical or temporary unavailability.

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Limitation of Liability

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To the fullest extent permitted by law, we are not liable for:

• Losses due to your actions or decisions

• Business, financial, emotional, or health impacts

• Indirect or consequential losses
   

Our total liability is limited to the amount paid for the service.

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Third-Party Links

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We may include links to external sites. We are not responsible for their content or policies, nor are they a direction reflection upon Reclaim and Rise.

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Data and Privacy

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We collect and process personal information with our Privacy Policy and UK GDPR. You agree to our handling of data by using our services.

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Governing Law

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These Terms are governed by the laws of England and Wales and subject to UK jurisdiction.